由于我填EVUS时直接卡在了第一步，EVUS客服给我发了这样一封邮件：
Thank you for contacting the EVUS Call Center. We are working to resolve a technical issue with your visa. Please do not submit a new enrollment or use alternate email addresses to inquire about the same case. We will respond as soon as possible once the technical issue is resolved. If you have imminent travel plans, please send us your flight information, including departure and destination cities, dates, and times. Thank you for your patience.
我大约三周后的飞机。我想问一下，如果到提前一周时，我还登记不了EVUS，是不是有其他的救济手段？他们让我把行程发过去，是准备做什么？
